Effective Date: 09-08-2025
At Redcode Web Solutions, we strive to ensure that our customers are satisfied with their purchases. This Refund and Returns Policy explains the conditions under which we offer refunds, returns, and exchanges for our products and services.
Note:The refund will be processed, and the amount will be credited to the customer’s bank account within 5-7 working days
1. Eligibility for Refunds
- Refund requests must be made within 7 days max days of purchase.
- The product or service must not be used beyond the trial period or in a way that violates our Terms & Conditions.
- Proof of purchase (order ID, receipt) is required for all refund requests.
2. Non-Refundable Items
- Custom or personalized software solutions.
- Downloaded digital products after access has been granted.
- Services already delivered or in progress.
3. Process for Requesting a Refund
To request a refund, please contact our support team with the following information:
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- Your full name and email address.
- Order ID and purchase date.
- Reason for requesting a refund.
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4. Confidentiality
All client information will be kept confidential and used only for the purpose of providing our services.
5. Late or Missing Refunds
- If you haven’t received your refund yet, please check your bank account again.
- Contact your credit card company or bank — processing time may vary.
- If you have done all of the above and still haven’t received your refund, contact us directly.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Redcode Web Solutions
Email:
redcodewebsolutions@gmail.com
info@redcodewebsolutions.com
Phone: +91 7065273607
Address: Adarsh vihar colony,
awaleshpur chunar road kandawa.
UP varanasi – 221106 INDIA
