1.1. Subscription-Based Products/Services
For subscription-based products or services, you can cancel your subscription at any time. Upon cancellation, you will continue to have access to the product or service until the end of the current billing cycle. No further charges will be incurred. To cancel your subscription, please follow the instructions provided in your account settings or contact our customer support team.
1.2. Perpetual License Products
Perpetual license products are one-time purchases without an expiration date. Cancellation is not applicable to perpetual license products as they are not tied to a subscription model.
Exclusions
The following situations are not eligible for refunds:
a) Change of Mind: If you decide that you no longer want to use our software or services but it is functioning as intended and there are no technical issues.
b) Third-Party Products/Services: Refunds are not available for products or services provided by third-party vendors, even if they are sold through our platform. Please refer to their respective refund policies.
Policy Updates
This Refund and Cancellation Policy may be updated from time to time without prior notice. The most recent version will be posted on our website, and the changes will become effective upon posting.
Please note that this policy applies only to purchases made directly from our company. If you acquired our software through a third-party retailer or distributor, please refer to their respective refund and cancellation policies.
For any questions or concerns regarding this policy, please contact our customer support team.
